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AGENCIES OFTEN
INVOLVED IN AIRLINE EMERGENCY SITUATIONS
CMAA Operations
The Airport Operations Office retains operational control of the
airport during aircraft emergency situations. (Media contact:
Christina Siebold, 423-855-2234).
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CMAA Fire
Department
The Airport Fire
Department is responsible for initial emergency/rescue efforts
following an aircraft incident or airport emergency involving
victim(s). CMAA Fire will be supported by the Chattanooga Fire
Department as needed. (Media contact: Christina Siebold,
423-855-2234).
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CMAA Police
Department
During an airfield
incident, Airport Police establishes and maintains a security
perimeter at the incident site and ingress/egress points as well as
work with Airfield Operations to constantly patrol the airfield.
CMAA Police will be supported by CPD as needed. (Media contact:
Christina Siebold, 423-855-2234).
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Chattanooga Police Department
The Chattanooga
Police Department (CPD) has the primary responsibility for providing
law enforcement backup during airport emergencies. The CPD assists
with traffic control, access control to the airport, when needed,
crowd control, quells disorders, makes arrests, alerts the public
and assists with evacuation. The CPD also provides Special Weapons
and Tactics (SWAT), Hostage Negotiations Team (HNT), Explosive
Ordinance Disposal (EOD) support, crime scene processing, post
incident investigation and other services in accordance with the
Chattanooga Police Department Policy Manual. (Media contact: Kim
Reavley, 423-643-5233).
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Chattanooga Fire
Department
The Chattanooga
Fire Department (CFD) has primary responsibility for providing
fire/rescue back up to the airport for airport emergencies. The CFD
provides fire suppression, rescue, agent replenishment, and officer
rehabilitation, HAZMAT and post incident investigation. (Media
contact: Bruce Garner at 423-421-4278).
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Airline(s)
The involved
airline is responsible for providing information regarding
passengers aboard the aircraft and any detailed information about
the flight, crew and the aircraft. The airline also is responsible
for ensuring families/friends of victims of an aircraft emergency
are notified before identifications of the victims are released to
the public. (Please see
www.chattairport.com for airline contact information).
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National Transportation Safety Board (NTSB)
The NTSB is the
federal agency that investigates aircraft incidences. The NTSB will
take custody of the aircraft and its contents from the time
fire/rescue efforts are conducted until all factual information
is gathered from the aircraft. Once the information has been
gathered the aircraft will be released to the owner (either the
airline or their insurance company). Upon the arrival of the NTSB
investigating team, CMAA Marketing and Communications staff may assume a
support role to the NTSB. The NTSB also operates a Family Assistance
program, Joint Family Support Operations Center, intended to provide
for the family members of those involved in an aircraft incident.
(Please contact the NTSB’s Office of Public Affairs at 202-314-6100).
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Federal Aviation
Administration (FAA)
Various branches of
the FAA have responsibilities in an aircraft emergency. The FAA
operates the air traffic control tower. The air traffic controllers
are responsible for aircraft in flight, as well as aircraft movement
on the airfield. The air traffic controllers are responsible for
initiating an aircraft emergency alert. (Media contact: Kathleen
Bergen, Business Hours Telephone: 404-305-5100, After-Hours,
Weekends, and Federal Holidays: 404-305-5180).
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Federal Bureau
of Investigation (FBI)
The FBI has
jurisdiction if a hijacking, hostage-taking, or terrorism-related
incident occurs aboard an aircraft that is still on the ground. (The
FAA has jurisdiction if a high-jacking or hostage-taking incident
occurs while the aircraft is in flight.) (Media contact: Special
Agent Gary Kidder, 865-544-0751).
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The Federal
Emergency Management Agency (FEMA)
The mission of the
Federal Emergency Management Agency is to reduce loss of life and
property and protect our nation's critical infrastructure from all
types of hazards through a comprehensive, risk-based, emergency
management program of mitigation, preparedness, response and
recovery. (Main media contact number available 24/7, 202-646-4600).
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American Red
Cross
The mission of
American Red Cross Disaster Services is to ensure nationwide
disaster planning, preparedness, community disaster education,
mitigation, and response that will provide the American people with
quality services delivered in a uniform, consistent, and responsive
manner. (Phone 423-265-3455 After Hours, Emergency 423-265-3459).
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Bureau of
Alcohol, Tobacco and Firearms (ATF)
In 1978, ATF developed a national response capability to assist
Federal, State and local investigators in meeting the challenges
faced at the scenes of significant arson and explosives incidents.
In this capacity, the National Response Team (NRT) consists of four
teams organized geographically to cover the United States. Each team
can respond within 24 hours to assist State and local law
enforcement/fire service personnel in onsite investigations.
Although the NRT has been used predominately to assist in the
investigation of suspicious commercial fires, it has also been
activated to the scenes of criminal bombings as well as explosions
at explosives and ammunition manufacturing plants, legal fireworks
factories, and illegal explosive device manufacturing operations.
(Media contact: Sheree Mixell, 202-927-8500).
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Transportation
Security Administration (TSA)
TSA is the federal
agency responsible for Airport security screening. This agency would
respond to all security-related inquiries. (Media contact:
Christopher White, 404-460-2282).
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Hamilton County
Emergency Services
Hamilton County
Emergency Services (HCES) has the primary responsibility for Health
and Medical service for all events in the county. HCES procures
resources and manages the overall county emergency planning and
response effort, including the county dispatchers in the
Chattanooga/Hamilton County 9-1-1 Center and the County Emergency
Operations Center (EOC). HCES coordinates its emergency operations
plans with the airport; and summons assistance from the Tennessee
Emergency Management Agency (TEMA) and other entities to support the
airport. (Media contact: Amy Maxwell, 423-209-6900).
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Hamilton County
Emergency Operations Center
Interfaces with and
supports the 9-1-1 Center and other Command Posts to provide
emergency resources for the county. Coordinates resources provided
by other agencies in the county, TEMA and other agencies. Provides
emergency weather and flood information. The County EOC is activated
at the direction of the Hamilton County Emergency Services. It
functions as a centralized command center during disasters and other
emergencies to coordinate responses by county units and to provide
needed additional resources to the on-scene command post.
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Hamilton County
Emergency Management (HCEM)
HCEM Supervises the
county’s response to emergencies as they occur. Provides mobile
command post.
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Hamilton County
Medical Services (HCEMS)
When notified of a
health/medical emergency at the airport, Hamilton County Emergency
Medical Services responds with an HCEMS supervisor to the airport to
assume the duties of Health and Medical Coordinator at the Airport
command post. Provides emergency medical services to the airport
during emergencies. Coordinates planning, response, and recovery
efforts with the airport, hospitals, fire and police departments,
American Red Cross, and Life Force (helicopter transport). Summons
needed out-of-county medical support.
Assesses
health/medical needs and coordinates health/medical efforts with the
Incident Command Post and other control centers. Responds sufficient
emergency medical personnel/equipment to the staging area. Isolates,
decontaminates, and treats victims of HAZMAT incidents. Summons Life
Force (helicopter transport) when needed. Coordinates with TEMA when
needed (TEMA summons FEMA, when appropriate).
Maintains a
patient’s/casualty tracking system.
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Hamilton County Field Services (HCFS)
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Hamilton County
Rescue Service
Hamilton County
Rescue Service (HCRS) conducts vehicle and aircraft extrication and
rescue. They can also provide rehab, mobile air supply services to
emergency rescuers during emergency situations.
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Hamilton County
Sheriff’s Department: (HCSD)
The HCSD
supports/augments, when required, CPD in providing scene security,
traffic and crowd control, quelling disorders, making arrests,
alerting the public and evacuation.
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The US Secret
Service
Provide guidance to
the airport and the AEP Team regarding emergencies related to the
protection of dignitaries. Assumes command during emergencies
related to the protection of dignitaries.
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Tennessee Bureau
of Investigation
Provides
investigator services security threat information and analysis and
provides advice to the airport and the AEP Team.
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Tennessee
Highway Patrol
Assists in providing
traffic control, dignitary protection and Special Operations
(helicopter and explosive ordinance disposal and K-9) support.
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Airport Tenants (FBO’s)
Provides information
relative to any aircraft involved in an emergency. Such information
shall include, as applicable, number of persons, fuel, and dangerous
goods on board. Provides transportation, accommodations, and other
arrangements for uninjured passengers. Coordinates utilization of
their personnel and other supplies and equipment for all types of
emergencies occurring at the airport. Coordinates the use of their
employees who may have technical knowledge of the airport and
specific types of aircraft.
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Hamilton County
Medical Examiner
Coordinates and
provides authority to move bodies, body identification and forensic
investigative activities.
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Environmental Agencies
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Hospitals
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Mental Health Agencies
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Tennessee Air
National Guard
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National Weather Service (NWS)
Located in
Morristown, Tenn., the regional NWS office issues alerts,
warnings, forecasts and other weather information needed to support
emergency response and recovery operations. Limited weather
information is available from the NWS office at Lovell Field.
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US Postal Service
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Department of Public Works (City of
Chattanooga)
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Search and Rescue (Civil Air Patrol)
The Civil Air
Patrol coordinates and provides search and rescue services.
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