News & Events : Media Guide : Agencies Often Involved In Airline Emergency Situations
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AGENCIES OFTEN INVOLVED IN AIRLINE EMERGENCY SITUATIONS

CMAA Operations

The Airport Operations Office retains operational control of the airport during aircraft emergency situations. (Media contact: Christina Siebold, 423-855-2234).

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CMAA Fire Department

The Airport Fire Department is responsible for initial emergency/rescue efforts following an aircraft incident or airport emergency involving victim(s). CMAA Fire will be supported by the Chattanooga Fire Department as needed. (Media contact: Christina Siebold, 423-855-2234).

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CMAA Police Department

During an airfield incident, Airport Police establishes and maintains a security perimeter at the incident site and ingress/egress points as well as work with Airfield Operations to constantly patrol the airfield. CMAA Police will be supported by CPD as needed. (Media contact: Christina Siebold, 423-855-2234).

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Chattanooga Police Department

The Chattanooga Police Department (CPD) has the primary responsibility for providing law enforcement backup during airport emergencies. The CPD assists with traffic control, access control to the airport, when needed, crowd control, quells disorders, makes arrests, alerts the public and assists with evacuation. The CPD also provides Special Weapons and Tactics (SWAT), Hostage Negotiations Team (HNT), Explosive Ordinance Disposal (EOD) support, crime scene processing, post incident investigation and other services in accordance with the Chattanooga Police Department Policy Manual. (Media contact: Kim Reavley, 423-643-5233). 

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Chattanooga Fire Department

The Chattanooga Fire Department (CFD) has primary responsibility for providing fire/rescue back up to the airport for airport emergencies. The CFD provides fire suppression, rescue, agent replenishment, and officer rehabilitation, HAZMAT and post incident investigation. (Media contact: Bruce Garner at 423-421-4278).

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Airline(s)

The involved airline is responsible for providing information regarding passengers aboard the aircraft and any detailed information about the flight, crew and the aircraft. The airline also is responsible for ensuring families/friends of victims of an aircraft emergency are notified before identifications of the victims are released to the public.  (Please see www.chattairport.com for airline contact information).

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National Transportation Safety Board (NTSB)

The NTSB is the federal agency that investigates aircraft incidences.  The NTSB will take custody of the aircraft and its contents from the time fire/rescue efforts are conducted until all factual information is gathered from the aircraft. Once the information has been gathered the aircraft will be released to the owner (either the airline or their insurance company). Upon the arrival of the NTSB investigating team, CMAA Marketing and Communications staff may assume a support role to the NTSB. The NTSB also operates a Family Assistance program, Joint Family Support Operations Center, intended to provide for the family members of those involved in an aircraft incident. (Please contact the NTSB’s Office of Public Affairs at 202-314-6100).

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Federal Aviation Administration (FAA)

Various branches of the FAA have responsibilities in an aircraft emergency.  The FAA operates the air traffic control tower.  The air traffic controllers are responsible for aircraft in flight, as well as aircraft movement on the airfield.  The air traffic controllers are responsible for initiating an aircraft emergency alert.  (Media contact: Kathleen Bergen, Business Hours Telephone: 404-305-5100, After-Hours, Weekends, and Federal Holidays: 404-305-5180).

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Federal Bureau of Investigation (FBI)

The FBI has jurisdiction if a hijacking, hostage-taking, or terrorism-related incident occurs aboard an aircraft that is still on the ground. (The FAA has jurisdiction if a high-jacking or hostage-taking incident occurs while the aircraft is in flight.) (Media contact: Special Agent Gary Kidder, 865-544-0751).

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The Federal Emergency Management Agency (FEMA)

The mission of the Federal Emergency Management Agency is to reduce loss of life and property and protect our nation's critical infrastructure from all types of hazards through a comprehensive, risk-based, emergency management program of mitigation, preparedness, response and recovery. (Main media contact number available 24/7, 202-646-4600).

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American Red Cross

The mission of American Red Cross Disaster Services is to ensure nationwide disaster planning, preparedness, community disaster education, mitigation, and response that will provide the American people with quality services delivered in a uniform, consistent, and responsive manner. (Phone 423-265-3455 After Hours, Emergency 423-265-3459).

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Bureau of Alcohol, Tobacco and Firearms (ATF)


In 1978, ATF developed a national response capability to assist Federal, State and local investigators in meeting the challenges faced at the scenes of significant arson and explosives incidents. In this capacity, the National Response Team (NRT) consists of four teams organized geographically to cover the United States. Each team can respond within 24 hours to assist State and local law enforcement/fire service personnel in onsite investigations. Although the NRT has been used predominately to assist in the investigation of suspicious commercial fires, it has also been activated to the scenes of criminal bombings as well as explosions at explosives and ammunition manufacturing plants, legal fireworks factories, and illegal explosive device manufacturing operations. (Media contact: Sheree Mixell, 202-927-8500).

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Transportation Security Administration (TSA)

TSA is the federal agency responsible for Airport security screening. This agency would respond to all security-related inquiries. (Media contact: Christopher White, 404-460-2282).

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Hamilton County Emergency Services

Hamilton County Emergency Services (HCES) has the primary responsibility for Health and Medical service for all events in the county.  HCES procures resources and manages the overall county emergency planning and response effort, including the county dispatchers in the Chattanooga/Hamilton County 9-1-1 Center and the County Emergency Operations Center (EOC).  HCES coordinates its emergency operations plans with the airport; and summons assistance from the Tennessee Emergency Management Agency (TEMA) and other entities to support the airport. (Media contact: Amy Maxwell, 423-209-6900).

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Hamilton County Emergency Operations Center

Interfaces with and supports the 9-1-1 Center and other Command Posts to provide emergency resources for the county. Coordinates resources provided by other agencies in the county, TEMA and other agencies. Provides emergency weather and flood information. The County EOC is activated at the direction of the Hamilton County Emergency Services. It functions as a centralized command center during disasters and other emergencies to coordinate responses by county units and to provide needed additional resources to the on-scene command post.

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Hamilton County Emergency Management (HCEM)

HCEM Supervises the county’s response to emergencies as they occur.  Provides mobile command post.

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Hamilton County Medical Services (HCEMS)

When notified of a health/medical emergency at the airport, Hamilton County Emergency Medical Services responds with an HCEMS supervisor to the airport to assume the duties of Health and Medical Coordinator at the Airport command post.  Provides emergency medical services to the airport during emergencies. Coordinates planning, response, and recovery efforts with the airport, hospitals, fire and police departments, American Red Cross, and Life Force (helicopter transport). Summons needed out-of-county medical support.

Assesses health/medical needs and coordinates health/medical efforts with the Incident Command Post and other control centers. Responds sufficient emergency medical personnel/equipment to the staging area. Isolates, decontaminates, and treats victims of HAZMAT incidents. Summons Life Force (helicopter transport) when needed. Coordinates with TEMA when needed (TEMA summons FEMA, when appropriate).

Maintains a patient’s/casualty tracking system.

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Hamilton County Field Services (HCFS)

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Hamilton County Rescue Service

Hamilton County Rescue Service (HCRS) conducts vehicle and aircraft extrication and rescue.  They can also provide rehab, mobile air supply services to emergency rescuers during emergency situations.

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Hamilton County Sheriff’s Department:  (HCSD)

The HCSD supports/augments, when required, CPD in providing scene security, traffic and crowd control, quelling disorders, making arrests, alerting the public and evacuation.

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The US Secret Service

Provide guidance to the airport and the AEP Team regarding emergencies related to the protection of dignitaries.  Assumes command during emergencies related to the protection of dignitaries.

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Tennessee Bureau of Investigation

Provides investigator services security threat information and analysis and provides advice to the airport and the AEP Team.

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Tennessee Highway Patrol

Assists in providing traffic control, dignitary protection and Special Operations (helicopter and explosive ordinance disposal and K-9) support.

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Airport Tenants (FBO’s)

Provides information relative to any aircraft involved in an emergency.  Such information shall include, as applicable, number of persons, fuel, and dangerous goods on board. Provides transportation, accommodations, and other arrangements for uninjured passengers. Coordinates utilization of their personnel and other supplies and equipment for all types of emergencies occurring at the airport. Coordinates the use of their employees who may have technical knowledge of the airport and specific types of aircraft.

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Hamilton County Medical Examiner

Coordinates and provides authority to move bodies, body identification and forensic investigative activities.

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Environmental Agencies

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Hospitals

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Mental Health Agencies

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Tennessee Air National Guard

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National Weather Service (NWS)

Located in Morristown, Tenn., the regional NWS office issues alerts, warnings, forecasts and other weather information needed to support emergency response and recovery operations.  Limited weather information is available from the NWS office at Lovell Field.

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US Postal Service

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Department of Public Works (City of Chattanooga)

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Search and Rescue (Civil Air Patrol)

The Civil Air Patrol coordinates and provides search and rescue services.

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